Shipping Policy

Last updated: January 2026

1. Digital Product Delivery

zca-cli Pro License is a digital product. No physical goods are shipped.

Your license key is delivered electronically via email to the address you provide at checkout.

2. Delivery Method

  • License key is sent to your registered email address
  • Delivery occurs within minutes of payment confirmation
  • Please check your spam/junk folder if you don't see the email

3. Delivery Timeline

StageTypical Time
Payment confirmation (VietQR)Instant
License generation< 1 minute
Email delivery1-5 minutes
Total< 10 minutes

4. Delivery Issues

If you haven't received your license within 30 minutes:

  1. Check your spam/junk email folder
  2. Verify that the email address you provided was correct
  3. Contact [email protected] with your order reference number

5. Re-delivery

If you need your license key re-sent:

  • License keys can be re-sent to the original email address
  • You will need to provide proof of purchase (order reference number or payment confirmation)
  • Contact [email protected] for re-delivery requests

6. No Physical Shipping

  • This product is delivered entirely digitally
  • No physical shipping address is required for license delivery
  • The address field in checkout is for invoicing and VAT purposes only
  • No shipping fees apply to digital products

7. International Availability

  • zca-cli Pro License is available worldwide
  • No geographic restrictions for digital product delivery
  • Payment is processed in VND via Vietnamese bank transfer (VietQR)
  • International customers can pay using any bank that supports VietQR

Contact

For delivery-related inquiries, contact us at [email protected].