Privacy Policy

1. Information We Collect

Personal Information

When you purchase a license, we collect:

• Full name
• Email address
• Phone number
• Address (optional, for invoicing)
• VAT code (optional, for company invoicing)

Technical Information

• Device Support Code (a hash of hardware identifiers - cannot identify specific hardware)
• IP address (for fraud prevention)
• Payment transaction reference

Usage Information

We do NOT collect usage data from the zca-cli tool itself. The CLI runs entirely locally on your device and does not send telemetry or usage data to our servers.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your license purchase
• Deliver license keys via email
• Provide customer support
• Prevent fraud and abuse
• Comply with legal obligations

3. Data Storage & Security

• Data is stored in PostgreSQL database on Cloudflare infrastructure
• All data is encrypted in transit using HTTPS/TLS
• Access to data is restricted to authorized personnel only
• Device Support Code is a one-way hash that cannot be used to identify your specific hardware

4. Third-Party Services

We use the following third-party services to operate our business:

5. Data Retention

• Order records: 7 years (for tax and legal requirements)
• Support tickets: 2 years
• Payment logs: As required by payment provider

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to processing of your data

To exercise these rights, contact us at [email protected].

7. Cookies

• We use minimal cookies for session management only
• We do not use third-party tracking cookies
• We use localStorage for order persistence (stored locally on your device only)

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us immediately.

9. International Transfers

Your data may be processed on Cloudflare's global infrastructure. By using our services, you consent to the transfer of your data to servers outside your country. Standard contractual clauses and appropriate safeguards apply.

10. Changes to Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date. Material changes will be notified via email to registered users.